Terms and conditions of use

A – GENERAL CLAUSES

Our sales are subject to these general terms and conditions, which take precedence over all other terms and conditions of purchase, unless we expressly waive them in writing for exceptional events or services. They govern the services provided by Oh! César with customers.

B – BOOKING CONDITIONS

Reservation requests can be made by telephone, e-mail or post. The customer will be informed as soon as possible of the possibility of his reservation request being taken into account, depending on the availability of places or prices for the chosen dates. Acknowledgement of a reservation request does not constitute confirmation of a reservation.

Reservations are confirmed only after confirmation of availability on the desired date and, for groups of more than 10 people, the signed return of the option form and payment of a 45% deposit.

C – RATE

The rates communicated by Oh! César include the show, drinks and catering, depending on the performance chosen. Any other service not included in the price will be billed extra. Prices are given as an indication, on the day of booking, per person, in euros, all taxes included, and are subject to change.

D – TERMS OF PAYMENT

For groups of more than 10 people, the balance due is payable no later than 7 days after the balance proforma invoice is issued.

For individuals of up to 10 people, the balance due will be payable by the evening of the event, unless otherwise specified.

E – CANCELLATION OR MODIFICATION

1) Cancellation by the customer

All cancellations must be notified to Oh! César in writing or by e-mail. The date of receipt of the cancellation will be taken as the reference date for the application of the cancellation fees set out below:

– The planned service will be invoiced at 100% of the agreed billing price:

. In the event of cancellation (or modification of the reservation which will result in a reduction in the amount of services initially planned) less than 15 days before the date of the service,

. In the event of no-show on the day of performance.

In such cases, the deposit will be retained as partial payment of the invoice.

– The planned service will be invoiced at 45% of the agreed billing price:

. In the event of cancellation between 15 and 30 days before the date of the service.

. In the event of a reduction in the number of clients validated at the time of signing the option form, between 15 and 30 days before the date of the service, only a 10% reduction in the number of validated clients will be accepted without invoicing. Beyond the 10% of authorized customers, the remainder of the reduction will be invoiced at 45% of the initially agreed invoicing price.

In such cases, the deposit paid will be partially deducted from the outstanding amount.

– Example of a reduction: 100 people when the option certificate is signed.

Change of number of people between 15 and 30 days before the date of the service.

Number of people increases to 70. Reduction in number of authorized persons = 10%, i.e. 10 persons,

20 people remain in billable cancellation. So we’ll be invoicing 70 pax at 100% + 20 people at 45% of the invoiced price agreed on the option form signed by you.

– The scheduled service will not be billed:

. In the event of cancellation (or modification of the reservation which will result in a reduction in the amount of the services initially planned) more than 30 days before the date of the service.

In this case, the deposit paid will be reimbursed in full.

2) Cancellation by Oh! César

In the event of cancellation of the entire service by Oh! César, the amount paid by the customer will be refunded in full. However, Oh! César will not be held responsible for any damage resulting from this cancellation.

F – LIABILITY

Oh! César will do everything in his power to deliver a show that meets the customer’s expectations. However, if the customer has any complaints or criticisms to make about the quality of the show or services, these will not under any circumstances give rise to any reimbursement or compensation.

Oh! César cannot be held responsible for any failure on its part resulting from an act of Force Majeur making it absolutely impossible for it to meet its commitments. Force Majeure shall also apply to the customer.

G – PROTECTION OF PERSONAL DATA

The information collected is recorded in a computerized file. They are kept for a period equal to the maximum authorized by the regulations in force and are intended for the internal services of our company, established in the European Union. In accordance with the French Data Protection Act, you have the right to access and rectify your personal data. To do so, please refer to our “Privacy Policy” page.

H – APPLICABLE LAW – COMPETENT COURTS

Only French law is applicable to this contract. The Tribunal de Commerce de Paris shall have sole jurisdiction in the event of a dispute.